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Frequently Asked Questions

Orders are dispatched within 1–2 business days. North Island: 1–3 business days. South Island: 2–4 business days. Rural delivery adds 1–2 extra days. Orders over $40 ship free nationwide.
Yes — free standard shipping on all orders over $40 within New Zealand. Orders under $40 pay a flat $6.50 shipping fee.
Yes — all coffees are BioGro NZ certified organic. No pesticides, no chemicals, just pure organic coffee.
All coffee is small-batch drum roasted in New Plymouth, Taranaki, Aotearoa New Zealand.
Yes — flexible weekly, fortnightly, or monthly subscriptions are available on all coffees. Subscribers enjoy additional savings and can pause, skip, or cancel anytime.
Espresso: fine, 1:2 ratio (25–30 s). Plunger: coarse, 1:15–1:16 (4 min). V60: medium-fine, 1:15 (~3 min). Stovetop: medium-fine. If unsure, choose whole beans for maximum freshness.
Yes — 100% mono-plastic PE soft-plastic bags, accepted by the NZ Soft Plastic Recycling Scheme.