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Frequently Asked Questions
Yes — all coffees are BioGro NZ certified organic.
In New Plymouth, Aotearoa New Zealand.
Use an airtight, opaque container away from light, heat and moisture. For best flavour, use within 1–2 weeks of opening.
Espresso: fine, 1:2 ratio (25–30 s). Plunger: coarse, 1:15–1:16 (4 min). V60: medium‑fine, 1:15 (~3 min).
Yes — 100% mono‑plastic PE soft‑plastic bags, accepted by the NZ Soft Plastic Recycling Scheme.
Yes — flexible weekly, fortnightly, or monthly subscriptions.
We rest every roast for at least a week so CO2 can ease out and the flavours can balance. Immediately after, we seal the coffee in nitrogen-flushed, triple-layer high-barrier bags fitted with premium one-way valves. That pairing keeps oxygen and moisture away while venting any remaining gas, safeguarding flavour for up to 24 months. Because we source directly from organic growers and roast in small batches in New Plymouth, we manage quality from farm to cup. Learn more in “The importance of coffee packaging: how it keeps your coffee fresh.”